Isn't it wonderful when you get a reply from support asking for the very same info that is in the letter they are quoting back to you?
<-----BEGIN QUOTE----->
Hello !We're sorry to learn of your difficulties. In order for us to be able to assist you, please answer the following questions:
-Which game did you buy?
- When did you order the game?
If you have a receipt, please send it to us.
Best regards,
-------------------------------
Pablo Fernandez De LucoCustomer Service Representative
http://www.gameloft.com/
-------------------------------
On Tue, 18 May 2010 12:54:33 +0000,
William Patterson EDITED
wrote:
> Customer Information:
> Name: William Patterson
> E-mail: EDITED
> Language: English
> Phone Number: 321EDITED
> Country: United States
> Operator: T-Mobile (r)
> Manufacturer: HTC
> Platform: HTC Google Nexus One
> Purchase Information:
> Game(s): Modern Combat, Assasin Creed
> Customer number:
> Order number:
> Download date: 2010/05/18
> Customer Message:
> I've tried to buy two games from http://www.gameloft.com/smartphone-games/, but neither time did I receive an SMS for the game. Purchasing a game doesn't seem to be working. My cell number is 321EDITED.
<-----BEGIN QUOTE----->
Hello !We're sorry to learn of your difficulties. In order for us to be able to assist you, please answer the following questions:
-Which game did you buy?
- When did you order the game?
If you have a receipt, please send it to us.
Best regards,
-------------------------------
Pablo Fernandez De LucoCustomer Service Representative
http://www.gameloft.com/
-------------------------------
On Tue, 18 May 2010 12:54:33 +0000,
William Patterson EDITED
wrote:
> Customer Information:
> Name: William Patterson
> E-mail: EDITED
> Language: English
> Phone Number: 321EDITED
> Country: United States
> Operator: T-Mobile (r)
> Manufacturer: HTC
> Platform: HTC Google Nexus One
> Purchase Information:
> Game(s): Modern Combat, Assasin Creed
> Customer number:
> Order number:
> Download date: 2010/05/18
> Customer Message:
> I've tried to buy two games from http://www.gameloft.com/smartphone-games/, but neither time did I receive an SMS for the game. Purchasing a game doesn't seem to be working. My cell number is 321EDITED.
